Business management

The heart and mind of any business – what it produces or the services it provides – depends for survival on measures deliberately built in to ensure continuity; measures that match and reflect the shape, character and needs of the business.This process itself, meshing such measures into the deep fabric of the organisation, requires that each aspect of a company’s operations should be process-rich from the outset, or from the very first moment that a business realises the necessity for process.

Genius Methods addresses the heart and mind of your business, and from these produces the energising processes that become the balance within the organisation.

Here are some examples of general business applications for our services:
∗  Business Diagnostic
  • This can be a business assessment of any specific area of the company, product, service, department, management or the business as a whole.
  • It offers the opportunity for the company to tailor its own set of questions to distil the results needed and yet provide the respondents total anonymity if that is required (often necessary to get to core difficult issues).
  • The result of this assessment defines areas where there is misalignment in thinking, beliefs and goals which are fundamental to a cohesive successful business.
  • This provides the ability to define an action plan to address these issues.
∗  Listing and Delisting Processes
  • These are onerous and not handled often therefore checklists and timelines for processes are important to ensure all contributors handle their portion of the work when required.
  • Many third parties need to be integrated into these processes to ensure seamless, stress-free listing or delisting.
  • Evidence of activities is available thereafter for detailed review.
∗  Migrant Management
  • In terms of the current immigration regulations there are new responsibilities placed on employers of foreign nationals.
  • The rules are complex and the penalties are severe.
  • If this is not the core business or one handled regularly by the business it is an easy one to transgress unintentionally.
  • A set of take-on, review and termination checklists ensures that the processes are handled in line with the needs of the business and the rules of the UK Border Agency.
  • This also covers control of visas, passports and other ‘right to work’ documentation.
∗  Employment Management
  • There is no shortage of regulation in this area, whcih is also well supported by HR systems.
  • But often there are workflows and checklists, that such systems do not cover, which are viable for the business to ensure knowledge is embedded in the organisation and that proof exists of actions taken.
  • This can also provide assessments like 360 degree reviews, peer reviews, and staff evaluations in a totally confidential manner.
  • Processes are also required to ensure that files are opened correctly, documents are acquired and checked and then retained for the required time.
∗  CRB Certificates / ISA checks or certificates checks for staff members
  • There are requirements in certain cases where a Criminal Record Bureau (CRB) certificate is required for an employee, contractor or person associated with the business.
  • Checks may also be required by the Independent Safeguarding Authority (ISA).
  • Where these checks are applicable, they have to be performed in order to be compliant; the penalties and reputational damage are high.
  • Date management of expiries, renewals and processes for new employees and departing employees are imperative to ensure compliance.
∗  Certificate checks
  • Many positions require specialist certification either of good standing, education, experience or similar verification.
  • Where roles require these certificates to be in place, a procedure must exist and be followed so that the documents are received, checked and retained as required.
∗  Audit Management and Control
  • Here checklists are required to manage audit checks for internal audit, regulatory compliance, pre-regulator checks, monitoring checks and compliance health checks.
  • The calendar of monitoring also needs to be controlled to ensure that alerts are sent to staff to perform the given check.
∗  Insolvency Management
  • There are certain conditions, reporting and procedures to be followed under these circumstances and checklists are a secure way to ensure all tasks are completed.
  • The value in the checklist is that these are tasks not frequently performed and therefore errors can easily occur.
∗  Mergers and Acquisitions
  • Often businesses will involve outside consultants and specialists in the processes but this does not negate having workflows and checklists to handle the required steps for the staff and third parties.
  • The nature of the activity, being relatively infrequent, means that critical steps can often be omitted, particularly as time scales can accelerate and workloads expand as the deals are shaped.
∗  Health and Safety
  • This is a responsibility of all businesses and it is important to define the policies laid down into workable tasks for the relevant people as often these duties are over and above their ‘day job’ and therefore are at risk of not being handled on time.
  • Escalation alerts will ensure that overdue tasks are attended to before any risk of breach occurs.

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